LDV CONNECTED APP
SAY HELLO TO THE Hi LDV CONNECTED APP
Stay connected and enjoy everyday convenience with the Hi LDV connected smartphone app.
Putting all your key vehicle stats at your fingertips, the Hi LDV app makes it easy to check the status of your vehicle including its lock status, location, fuel status and more1.
Key Features¹
TURN ON YOUR AC
Use the app to turn on your air conditioning and preset the temperature, so you always step into the perfect climate.
VEHICLE STATUS
Check your vehicle status including lock, door, window, tyres and more.
LOCK/UNLOCK
Remotely lock and unlock your LDV using the app without being located near your vehicle.
Over The Air (OTA) Updates²
Available on the Terron 9, take advantage of Over the Air (OTA) updates² that keep your vehicle performing at its best. As soon as new software updates are available, they are delivered wirelessly to your vehicle, meaning it's never been easier to keep your vehicle up to date on the go.
GETTING STARTED
Download the Hi LDV app
Download the Hi LDV app for your mobile device from the Apple App Store or Google Play Store.
CREATE YOUR ACCOUNT
Create a new account or if you've already registered, log in with your existing details.
CONNECT THE APP TO YOUR CAR
Once you're logged in, connect your app to your vehicle via the QR codes.
COMPATIBLE VEHICLES
DOWNLOAD THE Hi LDV CONNECTED APP
Frequently Asked Questions
- What is the Hi LDV Connected App and how does it work?
The Hi LDV app is a connected smartphone app that lets you view and manage your vehicle's location and status on the go.
With Hi LDV, you can check your vehicle's location, fuel level, odometer and current lock/unlock status. You can even remotely lock and unlock your vehicle and turn on the climate control to your desired setting.
The Hi LDV app also allows you to create a travel plan by choosing a point of interest and creating a start and finish time, making it easier to plan for your next trip. - Which models are currently compatible with the Hi LDV Connected App?
Currently, only the Terron 9 is compatible with the Hi LDV app.
- How do I get started with the Hi LDV Connected App?
To get started, view our Getting Started guide to help connect or disconnect your mobile device from your vehicle. Note that you may need to wait up to 24hrs for your phone to complete the connection process. For help and support, please reach out to LDV Customer Care on 1800 716 894.
- I'm having issues with connecting my Hi LDV Connected App. Who do I contact?
You can contact LDV Customer Care on 1800 716 894 or via our Contact Us link here.
- What are Connected Services?
Connected Services refer to the online features and services available in select LDV vehicles.
Vehicles with Connected Services are equipped with an Audio Visual Navigation system ("AVN") and Telematic Box ("TBOX"). They provide functionality with the LDV smart device app and enable connected vehicle services to enhance the safety and security of the vehicle and your driving experience.
The AVN provides infotainment applications, such as the navigation and message centre functions. The TBOX facilitates network access for the vehicle and uploads data to the Telematics Service Platform.
When you use the AVN for the first time or download the app, we will ask if you want to enable all functionalities of the connected services system, including those that require data processing. Certain AVN functionalities that involve the processing of data can be enabled or disabled individually, while others may be subject to system limitations.
These Connected Services are provided by SAIC MAXUS Automotive Co Ltd whch is located outside of Australia. You can opt out of these connected services at any time.
- Where can I learn more about Connected Services and data collected?
For more information about how your data may be collected, used and stored by the manufacturer, and shared with third parties if you opt in, please refer to the in-vehicle connected services privacy notice displayed at the time of purchase or visit the Privacy Policy here.
Disclaimers
1LDV Connected App requires an active, compatible device with mobile data, internet access and the app installed. The user is responsible for internet access and mobile network data charges required for the LDV Connected App. Features and app are subject to change without notice at anytime.
2Requires mobile data, network reception and a GPS signal in order to operate. Will not be available in areas that are not covered by Optus 4G network in Australia or if services are terminated or disabled.